Help centre

Everything you need to know to get the most out of ChairFill — from setting up to taking bookings.

How ChairFill works

Getting started

Create an account, then choose whether you're an individual (a solo barber, stylist or tech) or a shop with a team. You'll get a 7-day free trial — add your card at signup, but you won't be charged until the trial ends. Add your name or business name, what you do, and your town.

Add your services

Go to Services in your dashboard to add what you offer — name, price, duration, an optional photo and description, plus private notes for each service. These appear on your booking page.

Add your team

On the Team page, add each person with their name, role and (optionally) a login email. When you add a login email, that person can sign in to their own portal to see their own bookings and takings. Owners never see individual stylist earnings — only the shop total.

Take bookings

Share your booking link (find it in Settings) anywhere — Instagram bio, WhatsApp, business cards. Clients pick a service, a team member, and a time within your opening hours. You'll see everything under Today's Chair, Calendar and Bookings.

Waitlist & reminders

Clients can join a waitlist or ask to be notified if a taken slot frees up. You can set rebooking reminders and turn on loyalty stamps to reward regulars with a free visit.

Your subscription

After the free trial it's £7.99/month for an individual, or £14.99/month for a shop with unlimited team members — one flat price. Clients can also choose to pay online (they pay your full price plus a £1 ChairFill fee) or pay you in person for free. Manage or cancel any time from Settings → Subscription.

Frequently asked questions

Still need a hand?

Email us or send a suggestion — we read everything.